About HOD Method
Hands On Deck design process is based on the contextual inquiry method by theatrical performance, to investigate and comprehend human behaviours, interactions and events while designing for a service or product service system. It clarifies the emotional side of an experience and can reveal many practicalities of the use of physical space, interaction, language, and tone of voice. This method facilitates multiple insights on these service-events from multi-sensory perpectives to faciliate designing for AR, VR and other digital experiences.
The reiteration loop, that builds upon the prototype, following the feedback from the users, to get valuable insights for building final product brief for the UX team.